Terms and Conditions

This is a courtesy translation of our German Allgemeine Geschäftsbedingungen. In the event of any discrepancy, the German version prevails; the language of the contract is German (see clause 14.3).

These Terms and Conditions also contain the statutory information on your rights under the provisions governing distance contracts and electronic commerce.

1. Scope

1.1. The following Terms and Conditions, in the version valid at the time of the order, apply exclusively to the business relationship between FUREVO GmbH, Bürgermeister-Graf-Ring 13, 82538 Geretsried, Germany, registered with the commercial register of the Munich Local Court under HRB 289233, represented by its managing directors Christoph Herberth and Stefan Buntscheck (the "Seller"), and the customer (the "Customer").

1.2. You can reach our customer service for questions, complaints and objections on working days from 9:00 to 18:00 on +49 8171 488280 and by e-mail at info@furevo.com.

1.3. A consumer within the meaning of these Terms and Conditions is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (section 13 of the German Civil Code). An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into the legal transaction, acts in the exercise of their trade, business or profession (section 14 of the German Civil Code).

1.4. Deviating terms of the Customer are not recognised unless the Seller expressly agrees to their application.

2. Offers and Descriptions of Goods

2.1. The presentation of products in the online shop does not constitute a legally binding offer but an invitation to place an order. Descriptions in catalogues and on the Seller's websites do not have the character of an assurance or guarantee.

2.2. All offers apply "while stocks last" unless stated otherwise with the product. Errors excepted.

2.3. A substantial part of our range is customised to your specifications, for example with logos, names, numbers or colour combinations. The artwork you approve is decisive for production. Minor deviations in colour, size and position of the customisation compared with on-screen depictions or samples are reserved for technical reasons and do not constitute a defect.

3. Ordering Process and Conclusion of Contract

3.1. The Customer may select products from the Seller's range without obligation and collect them in a shopping basket using the [Add to basket] button. The Customer can then proceed to complete the order from within the basket using the [Checkout] button.

3.2. By clicking [Buy now], the Customer submits a binding offer to purchase the goods in the basket. Before submitting the order, the Customer may view and change the data at any time. Required entries are marked with an asterisk (*).

3.3. The Seller then sends the Customer an automatic acknowledgement of receipt by e-mail listing the order again. This acknowledgement merely documents that the order has reached the Seller and does not constitute acceptance of the offer. The purchase contract is concluded only once the Seller has dispatched or handed over the ordered product within two days, or has confirmed dispatch within two days by a second e-mail, an express order confirmation or by sending the invoice.

3.4. Where the Seller enables payment in advance, the contract is concluded upon provision of the bank details and the request for payment. If payment has not been received by the Seller within ten calendar days of the order confirmation being sent, despite being due and after a further request, the Seller withdraws from the contract, with the result that the order lapses and the Seller is under no obligation to deliver. Where payment in advance applies, items are therefore reserved for a maximum of ten calendar days.

3.5. For customised products, the Customer approves the artwork before production begins. With this approval the Customer confirms that all details are correct, in particular spelling, names, numbers, sizes and colours. After approval has been given, changes are possible only for as long as production has not yet started.

4. Prices and Shipping Costs

4.1. All prices stated on the Seller's website include statutory value added tax at the applicable rate.

4.2. In addition to the stated prices, the Seller charges shipping costs for delivery. Shipping costs are clearly communicated to the Customer on a separate information page and during the ordering process.

4.3. If the Customer withdraws from an order after a sample has been produced, the Customer shall bear the production costs of the sample in the amount of EUR 90.00. The sample is then sent to the Customer.

5. Delivery and Availability of Goods

5.1. Where payment in advance has been agreed, delivery takes place after receipt of the invoice amount.

5.2. If not all ordered products are in stock, the Seller is entitled to make partial deliveries at its own expense, provided this is reasonable for the Customer.

5.3. If delivery fails after three attempts due to the fault of the Customer, the Seller may withdraw from the contract. Any payments made will be refunded to the Customer without undue delay.

5.4. If the ordered product is unavailable because the Seller is not supplied with it by its supplier through no fault of its own, the Seller may withdraw from the contract. In this case the Seller will inform the Customer without undue delay and may propose the delivery of a comparable product. If no comparable product is available, or if the Customer does not wish to receive a comparable product, the Seller will refund any consideration already provided without undue delay.

5.5. The Customer is informed about delivery times and delivery restrictions, such as restriction of deliveries to certain countries, on a separate information page or within the relevant product description.

5.6. If the Customer has purchased a customised product that is not suitable for resale, the Customer must pay the full consideration. The Seller reserves the right to grant a discount for such an order.

5.7. The Seller is not responsible for delays in delivery caused by customs clearance, to the extent these lie outside its sphere of influence.

6. Payment Terms

6.1. The Customer may choose from the available payment methods during and before completion of the ordering process. The Customer is informed about the available means of payment on a separate information page.

6.2. Where payment by invoice is possible, payment is due within 30 days of receipt of the goods and the invoice. For all other payment methods, payment is due in advance without deduction.

6.3. Where third parties such as PayPal are engaged to process payment, their terms and conditions apply in addition.

6.4. If the due date for payment is determined by the calendar, the Customer is in default upon missing that date. In this case the Customer shall pay statutory default interest.

6.5. The Customer's obligation to pay default interest does not preclude the Seller from asserting further damages caused by the delay.

6.6. The Customer has a right of set-off only if its counterclaims have been established by final court judgment or acknowledged by the Seller. The Customer may exercise a right of retention only where the claims arise from the same contractual relationship.

7. Retention of Title

The goods delivered remain the property of the Seller until payment has been made in full.

8. Warranty for Defects and Guarantees

8.1. Warranty rights are governed by the statutory provisions.

8.2. A guarantee applies to goods delivered by the Seller only where it has been expressly given. The Customer is informed of the guarantee conditions before the ordering process is initiated.

8.3. Towards entrepreneurs, the limitation period for claims based on defects in newly manufactured goods is one year from delivery. This does not affect claims based on intent, gross negligence, fraudulently concealed defects, injury to life, body or health, or claims under the German Product Liability Act.

9. Liability

9.1. The following exclusions and limitations of liability apply to the Seller's liability for damages, without prejudice to the other statutory conditions for claims.

9.2. The Seller is liable without limitation where the cause of the damage is based on intent or gross negligence.

9.3. The Seller is further liable for the slightly negligent breach of material obligations whose breach jeopardises the achievement of the purpose of the contract, or for the breach of obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the Customer regularly relies. In this case, however, the Seller is liable only for the foreseeable damage typical of the contract. The Seller is not liable for the slightly negligent breach of obligations other than those referred to in the preceding sentences.

9.4. The above limitations of liability do not apply in the event of injury to life, body or health, for a defect following the assumption of a guarantee as to the condition of the product, or in the case of fraudulently concealed defects. Liability under the German Product Liability Act remains unaffected.

9.5. Where the Seller's liability is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.

9.6. The Customer warrants that it is entitled to use the logos, trade marks, names, images and other artwork it submits and that their use does not infringe the rights of third parties. The Seller is not obliged to check submitted artwork for conflicting third-party rights. The Customer shall indemnify the Seller against all third-party claims asserted against the Seller on account of an infringement of such rights, including the necessary costs of legal defence.

10. Right of Withdrawal for Consumers

Consumers have a statutory right of withdrawal in accordance with the withdrawal policy below. Entrepreneurs have no right of withdrawal.

Withdrawal policy

Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party other than the carrier indicated by you, acquired physical possession of the last goods.

To exercise the right of withdrawal, you must inform us

FUREVO GmbH
Bürgermeister-Graf-Ring 13
82538 Geretsried, Germany
Phone: +49 8171 488280
E-mail: info@furevo.com

of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an e-mail). You may use the model withdrawal form set out below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal. If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Expiry and exclusion of the right of withdrawal. Pursuant to section 312g (2) no. 1 of the German Civil Code, the right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual choice or decision by the consumer is decisive, or which are clearly tailored to the consumer's personal requirements. This concerns in particular all customised products, such as textiles bearing your club crest, your logo, names or numbers. The right of withdrawal is likewise excluded pursuant to section 312g (2) no. 3 of the German Civil Code for goods which are not suitable for return for reasons of health protection or hygiene once their seal has been removed after delivery.

Model withdrawal form

If you wish to withdraw from the contract, you may complete and return this form.

11. Storage of the Contract Text

11.1. The Customer may print the contract text before submitting the order to the Seller by using the print function of their browser in the last step of the order.

11.2. The Seller also sends the Customer an order confirmation containing all order data to the e-mail address provided. With the order confirmation the Customer further receives a copy of these Terms and Conditions together with the withdrawal policy and the information on shipping costs and on delivery and payment terms. If the Customer has created a customer account, they can view their orders in their profile area. The Seller also stores the contract text but does not make it accessible on the internet.

12. Data Protection

12.1. The Seller processes the Customer's personal data for the designated purpose and in accordance with the statutory provisions.

12.2. The personal data provided for the purpose of ordering goods, such as name, e-mail address, address and payment data, are used by the Seller to perform and process the contract. These data are treated confidentially and are not passed on to third parties who are not involved in the ordering, delivery and payment process.

12.3. Further information on the nature, scope, place and purpose of the collection and processing of personal data, and on your rights as a data subject, can be found in our privacy policy.

13. Dispute Resolution

The European Commission discontinued its online dispute resolution platform on 20 July 2025. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

14. Place of Jurisdiction, Applicable Law, Language of the Contract

14.1. The law of the Federal Republic of Germany applies, excluding the United Nations Convention on Contracts for the International Sale of Goods. In the case of consumers, this choice of law applies only to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the state of their habitual residence.

14.2. The place of jurisdiction and place of performance is the Seller's registered office where the Customer is a merchant, a legal entity under public law or a special fund under public law.

14.3. The language of the contract is German.

Last updated: August 2026